Terms of Service

Last updated: March 31, 2026 · Effective: March 31, 2026

Welcome to Durosport Play. These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”, “you”, or “your”) and DC Sports Infrastructure (“Durosport”, “we”, “us”, or “our”), a company registered in Hyderabad, Telangana, India, operating the Durosport Play platform available at play.durosport.in and as a mobile application (collectively, the “Platform”).

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Platform. If you are accessing the Platform on behalf of an academy, school, or organisation, you represent that you have the authority to bind that entity to these Terms.

For Parents & Guardians

If your child (under 18 years of age) will be using the Platform, you must provide verifiable parental consent before their account is activated, as required by the Digital Personal Data Protection Act, 2023 (DPDP Act). By providing consent, you agree to these Terms on behalf of your child.

1. Definitions

  • “Academy” means any sports academy, coaching centre, school, or organisation that subscribes to the Platform to manage their coaching operations.
  • “Admin” means the owner or authorised manager of an Academy who holds an administrator account.
  • “Coach” means an individual registered on the Platform to deliver training sessions and assess students within an Academy.
  • “Student” means an individual (typically aged 6–18) enrolled in an Academy's coaching programme via the Platform.
  • “Parent” means a parent or lawful guardian linked to one or more Student accounts on the Platform.
  • “Subscription” means the paid service plan purchased by an Academy to access the Platform's features.
  • “Content” means any text, images, data, assessments, achievements, or other material uploaded to or generated on the Platform.

2. Eligibility

  • You must be at least 18 years of age to create an Admin, Coach, or Parent account.
  • Students under 18 years of age may use the Platform only after verifiable parental consent has been obtained and recorded in accordance with the DPDP Act, 2023.
  • You must provide accurate, current, and complete information during registration and keep your account information up to date.
  • If you are registering an Academy, you must have the legal authority to enter into agreements on behalf of that entity.

3. Account Types & Responsibilities

3.1 Academy Administrators

As an Admin, you are responsible for managing your Academy's data on the Platform, including adding coaches, creating batches, managing student enrolments, and ensuring that your Academy's use of the Platform complies with applicable laws. You are responsible for the accuracy of all data entered by your Academy's staff.

3.2 Coaches

Coaches are invited by Academy Admins. As a Coach, you may access student data only for the batches assigned to you. You must not share student data outside the Platform or use it for any purpose other than coaching activities within the Academy.

3.3 Students

Student accounts are created by Academy Admins. Students (or their parents, if the student is a minor) must not share login credentials. Student accounts use simplified user IDs designed for ease of use by young athletes.

3.4 Parents / Guardians

Parent accounts are linked to one or more Student profiles. Parents can view their child's attendance, assessments, achievements, and payment history. Parents are responsible for providing valid consent for their child's use of the Platform.

4. Subscriptions & Payments

4.1 Academy Subscriptions

  • The Platform is available to Academies on a subscription basis. Current plans, pricing, and student caps are listed on our pricing page.
  • Subscriptions are billed monthly or annually, as selected by the Academy at the time of purchase.
  • All prices are listed in Indian Rupees (INR) and are exclusive of applicable Goods and Services Tax (GST), which will be added at the prevailing rate (currently 18%).
  • We reserve the right to change subscription pricing with at least 30 days' prior written notice. Price changes take effect at the start of the next billing cycle.

4.2 Payment Processing

  • All payments are processed through Cashfree Payments, a Reserve Bank of India (RBI) authorised Payment Aggregator. We do not store your payment card or bank details on our servers.
  • By making a payment, you agree to Cashfree's terms and conditions in addition to these Terms.
  • GST-compliant invoices will be generated automatically for every successful payment.

4.3 Student Fee Payments

Academies may use the Platform to collect fee payments from students/parents. In this case, Durosport acts as a technology facilitator only. The contractual relationship for fee payments is between the Academy and the student/parent. Durosport is not a party to that transaction and does not set fee amounts.

4.4 Non-Payment & Subscription Lapse

If a subscription payment fails or is overdue, we will notify the Admin by email. If payment is not received within 15 days of the due date, access to the Platform may be restricted. Data will be retained for 90 days after subscription cancellation, after which it may be permanently deleted.

5. Acceptable Use Policy

You agree not to:

  • Use the Platform for any unlawful purpose or in violation of any applicable Indian law.
  • Access or attempt to access another user's account without authorisation.
  • Use automated scripts, bots, or scrapers to access the Platform or extract data.
  • Upload content that is obscene, defamatory, threatening, or harmful to minors.
  • Attempt to circumvent the Platform's security measures, including Row-Level Security policies, authentication mechanisms, or rate limiting.
  • Use student or child data for purposes other than those explicitly authorised by the DPDP Act, including profiling, behavioural tracking, or targeted advertising.
  • Reverse-engineer, decompile, or disassemble any part of the Platform's source code.
  • Resell, sublicence, or redistribute access to the Platform without our written consent.

Violation of this policy may result in immediate suspension or termination of your account.

6. Intellectual Property

6.1 Our Intellectual Property

The Platform, including its design, code, features, brand name, logos, and documentation, is the intellectual property of DC Sports Infrastructure. You may not copy, modify, distribute, or create derivative works based on the Platform without our prior written consent.

6.2 Your Content

You retain ownership of all Content you upload to the Platform (e.g., academy logos, coach certifications, student profile photos). By uploading Content, you grant us a limited, non-exclusive, royalty-free licence to use, store, and display such Content solely for the purpose of operating and providing the Platform services.

6.3 Academy Data Ownership

All operational data entered by an Academy (student records, assessment data, attendance records, batch information) remains the property of that Academy. Upon termination of the Academy's subscription, we will provide a data export in a standard format (CSV/JSON) upon request within 90 days of termination.

7. Data Protection & Privacy

Your use of the Platform is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your personal data in compliance with the DPDP Act, 2023 and the Information Technology Act, 2000.

Academies that process personal data of students and parents through the Platform are considered joint Data Fiduciaries along with Durosport. Academies must ensure their own compliance with the DPDP Act and may be required to enter into a separate Data Processing Agreement (DPA) with us.

8. Disclaimers & Limitation of Liability

8.1 Platform Availability

The Platform is provided on an “as is” and “as available” basis. We use commercially reasonable efforts to ensure uptime but do not guarantee uninterrupted, error-free, or virus-free access. Scheduled maintenance will be communicated in advance where possible.

8.2 No Coaching Liability

Durosport is a technology platform provider. We do not employ, train, or supervise coaches. We are not responsible for the quality, safety, or outcome of any coaching or training session delivered through the Platform. The Academy is solely responsible for the conduct of its coaches and the safety of its students.

8.3 Limitation of Liability

To the maximum extent permitted by Indian law, Durosport's total liability to you for any claims arising out of or related to these Terms or your use of the Platform shall not exceed the total amount paid by you (or your Academy) to Durosport in the 12 months preceding the claim. In no event shall Durosport be liable for any indirect, incidental, special, consequential, or punitive damages.

8.4 Indemnification

You agree to indemnify and hold Durosport harmless from any claims, damages, losses, or expenses arising from your use of the Platform, your violation of these Terms, or your infringement of any third-party rights.

9. Termination

  • By You: You may stop using the Platform at any time. Academy Admins may cancel their subscription from the billing section of their dashboard. Cancellation takes effect at the end of the current billing period.
  • By Us: We may suspend or terminate your account if you breach these Terms, engage in fraudulent activity, or fail to pay subscription fees. We will provide reasonable notice unless the breach involves illegal activity or a threat to other users' data security.
  • Effect of Termination: Upon termination, your right to access the Platform ceases immediately. We will retain your data for 90 days to allow for export requests, after which it will be permanently deleted in accordance with our Privacy Policy.
  • Survival: Sections relating to intellectual property, limitation of liability, indemnification, governing law, and dispute resolution shall survive termination.

10. Modifications to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email and/or prominent notice on the Platform at least 15 days before the changes take effect. Your continued use of the Platform after the effective date of the revised Terms constitutes your acceptance. If you do not agree to the revised Terms, you must stop using the Platform.

11. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, including but not limited to the Indian Contract Act, 1872, the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023.

12. Dispute Resolution & Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be resolved as follows:

12.1 Informal Resolution

Before initiating any formal proceedings, both parties agree to attempt to resolve the dispute amicably through good-faith negotiations. You may contact us at info@durosport.in with the subject “Dispute”. We will respond within 15 days. Both parties shall use best efforts to settle the dispute within 30 days of the initial notification.

12.2 Arbitration

If the dispute cannot be resolved through informal negotiation within 30 days, it shall be referred to and finally settled by arbitration under the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted by a sole arbitrator appointed by mutual consent of the parties. The seat and venue of arbitration shall be Hyderabad, Telangana, India. The language of arbitration shall be English. The arbitral award shall be final and binding on both parties.

12.3 Jurisdiction

Subject to the arbitration clause above, the courts of Hyderabad, Telangana, India shall have exclusive jurisdiction over any proceedings that are not subject to arbitration.

12.4 Consumer Disputes

Nothing in this section limits your right to file a complaint with the Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019, if applicable.

13. General Provisions

  • Entire Agreement: These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Durosport with respect to the Platform.
  • Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
  • Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
  • Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights without restriction.
  • Force Majeure: Durosport shall not be liable for any failure to perform due to events beyond its reasonable control, including natural disasters, pandemics, government actions, internet outages, or cyberattacks.
  • Notices: All notices under these Terms shall be sent by email. Notices to us shall be sent to info@durosport.in. Notices to you will be sent to the email address associated with your account.

Questions about these Terms?

We're happy to help clarify any part of this agreement.

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