Question 1

How do I register my academy on Durosport Play?

Accepted Answer

Visit play.durosport.in and click "Get Started." You'll be guided through a 6-step onboarding wizard. The entire process takes about 10 minutes.

Question 2

What subscription plans are available?

Accepted Answer

Two plans: Essentials (₹1,500/month + ₹40/student) and Pro (₹3,000/month + ₹70/student). Annual plans save 17%. Essentials includes attendance, assessments, gamification, and parent messaging. Pro adds AI coaching insights, unlimited coaches, exportable reports, and white-label branding.

Question 3

How does fee collection work?

Accepted Answer

Payments are processed securely through Cashfree Payments. The system automatically tracks payment status, generates GST-compliant invoices, and sends payment reminders.

Question 4

What are XP points and how do I earn them?

Accepted Answer

XP (experience points) are earned through consistent attendance, skill improvements, achievements, and tournament participation. As you earn XP, you progress through tiers: Bronze, Silver, Gold, and Elite.

Question 5

How is my child's data protected?

Accepted Answer

Durosport Play complies fully with the Digital Personal Data Protection Act, 2023. All data is encrypted, access is controlled through Row-Level Security, and verifiable parental consent is required before any child's data is processed.

Question 6

Can I manage multiple children on one parent account?

Accepted Answer

Yes. A single parent account can be linked to multiple child profiles, even across different academies. You get a unified view of all children's progress, attendance, and payment status.

FAQ & Help Centre

Academy Admins

General Questions